Legal framework for using our digital communication platform.
These Terms of Use govern the legal relationship between Ensignify GmbH (hereinafter referred to as "Provider") and all users of the platform. The subject matter is the provision of tools for brand development, digital communication, and strategic consulting. The platform includes analysis functions, content templates, and consulting services in the field of brand strategy.
By using the platform for the first time, the user accepts these terms in their currently valid version. Deviating terms and conditions of the user are not recognized unless the provider expressly agrees to them in writing.
The provider makes the platform available with an average availability of 99.5% per calendar year. Maintenance work is generally carried out outside business hours and announced in advance by email. The provider reserves the right to change, expand, or discontinue individual functions of the platform at any time, provided this does not disproportionately restrict overall functionality.
Using the platform requires a stable internet connection and an up-to-date web browser. The provider assumes no liability for technical disruptions that are outside its sphere of influence, particularly in the event of network failures or problems with the end device.
Individual consulting services, workshops, or tailored brand strategies are provided on the basis of separate agreements. These are not part of the general platform use and are invoiced separately.
The user undertakes to provide truthful and complete information during registration. Changes to personal data must be updated immediately in the user account. Access data must be treated confidentially and protected from unauthorized access.
It is prohibited to use the platform for the following purposes:
In the event of violations of these obligations, the provider is entitled to immediately block access to the platform and, if necessary, take legal action.
The provider is fully liable for damages resulting from injury to life, body, or health, as well as for damages caused by intentional or grossly negligent behavior of the provider or its vicarious agents. Furthermore, the provider is only liable for damages arising from the breach of essential contractual obligations, but limited to the typically foreseeable damage.
Liability for indirect damages, in particular lost profits or data loss, is excluded unless these were caused by intent or gross negligence. The use of the strategy recommendations provided on the platform is at the user's own risk.
All content provided on the platform, in particular texts, graphics, logos, and software, is protected by copyright. The user receives a simple, non-transferable right to use the content within the scope of contractual use. Any reproduction, distribution, or public making available beyond this is prohibited without the written consent of the provider.
Content created by the user (e.g., brand concepts or design drafts) remains the property of the user. However, the provider receives the right to use this content in anonymized form for quality assurance purposes and to improve the platform.
The collection, processing, and use of personal data is carried out in accordance with the provider's privacy policy. The user consents to their data being processed for the purpose of contract processing and platform optimization. Data is only passed on to third parties insofar as this is necessary for contract fulfillment or a legal obligation exists.
The provider takes appropriate technical and organizational measures to protect the data from unauthorized access, loss, or misuse. The user is obliged to protect their own data through suitable security measures.
The contract for the use of the platform is concluded for an indefinite period. Both parties can terminate the contractual relationship at any time with 14 days' notice to the end of the month. Termination requires text form (email to info@ensignify.com).
The right to extraordinary termination for good cause remains unaffected. A good cause exists in particular if the user violates essential contractual obligations or uses the platform in a way that endangers its operation. After termination of the contract, the user's data will be deleted in accordance with the statutory retention periods.
The provider reserves the right to change these Terms of Use at any time with effect for the future. Material changes will be communicated to the user by email to the address on file. If the user does not object to the change within four weeks of receiving the notification, the changed terms are deemed accepted.
The provider will inform the user in the notification of the objection period and the significance of silence. In the event of a timely objection, the contractual relationship will continue under the previous terms, provided this is technically and legally possible.
The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of performance and exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the provider in Vienna, provided the user is a merchant or a legal entity under public law.
Should a provision of these Terms of Use be or become invalid, this shall not affect the validity of the remaining provisions. In place of the invalid provision, a valid regulation shall apply that comes closest to the economic purpose of the invalid provision.
For questions regarding these Terms of Use, the provider is available at the email address info@ensignify.com or by telephone at 0676 9125095. Contact by mail is possible at Sascha-Jung-Straße 845.